Best Western Beauséjour

It was a perfect location for us, 250 yards from the train station. It was not far to walk to the restaurants and city centre but there was a bus from the train station to the main attractions for just €1. The receptionist was so helpful, experienced and professional she was also in the restaurant at breakfast. The hotel decor was stunning and the gardens and pool looked spotless. The room was a good size with a big bathroom and the bed and pillows were very comfortable.

We had a short 2 night stay in Lourdes and picked this Best Western hotel and could not be happier with our choice. Very nice hotel, great location and most impressive was the staff & the service. We were there for New Years Eve and New Years Day, the staff we were working over the holidays, during a busy period but they were just AMAZING, full smile on their face each time and working with so much passion! From the check in experience, to service at breakfast & dinner, to attending to all the needs we had - really caring for us and our plans and going the extra mile to make things happen for us even when they didn't need to. Special thanks for Claudia, Jolande & Tess - YOU WERE AWESOME and I recommend anyone to stay in this hotel. I mean, it's a small town, you know what you can expect from smaller hotels like this but when the service stands out and you have amazing people taking care of you, that is what makes a difference to your holiday ! The rooms and bathroom are also recently renovated so it has a nice new feeling while keeping it's charm !

We booked The Best Western last minute for a one night stopover. We were very pleased that there was easy to access the car park and very friendly staff for a quick check in. The decor of our room was a little 'old fashioned' but had everything we required, in particular a good a/c unit & the bed was comfortable. It takes about 15 minutes to walk to the Lourdes churches and Grotto. We had an evening meal and breakfast at the hotel and the food was very good and reasonably priced. A good place to stay and we would recommend to friends.

This was the first international trip for our family, a pilgrimage to Lourdes. We had an unforgettable time at Lourdes, and our stay at the Bestwestern Beauséjour was undoubtedly, an important part of making our stay very special. We landed on 24th December, and the staff were courteous, service-minded, and guest-centric. They explained that we may not get food outside as the local stores / restaurants were mostly closed for the holiday. The rooms were spacious and clean, warm and cozy. The staff loved their work, were dedicated, worked hard with a smile. They even helped us find a box to pack some of the delicate material for our journey back.

Our room was a good size, with a small balcony, however the bathroom fan did not work and there was a fair noise from plumbing during morning/evening peak times. Breakfast was good, although it would have been nice to have some different options over several days at the hotel. Dinner was great - really tasty and well presented.